The WOO Sports app allows you to connect your Garmin Watch to your WOO 4.0 and WOO 3.0 device. It will display jumps live while you are out on the water, and also show GPS metrics from the Garmin Watch. The GPS recording will be uploaded to your Garmin profile. </p><p></p><p>https://docs.woosports.com/docs/garmin-faq-troubleshooting</p><p></p><p>On compatibility, note that the firmware on older watches doesn't support the Garmin Bluetooth SDK. Garmin introduced the Bluetooth SDK (meaning apps can use Bluetooth to connect to 3rd party devices like WOO) about a year ago, all old devices (e.g. fenix 5) are not compatible with it. Only the newest ones are compatible. Unless Garmin releases a firmware update for old watches to support the Bluetooth SDK, we cannot make our app compatible with those watches.</p>
INSTINCT2 ALERT: Good news everyone - Garmin Beta firmware version 13.10 seems to have fixed the Bluetooth connection issue on Instinct2 watches. We tested it with WOO - the Instinct2 connects and shows the jumps as before. Here is a link to download and install this Beta firmware:</p><p>https://forums.garmin.com/beta-program/instinct-2-series/f/announcements/339353/beta-version-13-10---side-load-i2-2s-only</p>
Cette application nécessite l'accès aux éléments suivants :
COLLINI
10 novembre 2023 |
Version 4.03
Not working with vivoactive 5 !!!!!!!! So happy to by watch for nothing...
Romas
20 octobre 2023 |
Version 4.03
Sveiki pas mane yra bėda kad po 1³⁰ įsijungia bėgimo funkcija ką daryt?
Aleksandr
14 octobre 2023 |
Version 4.03
I couldn’t connection Garmin 945 to woo 4.0 Please fix the problem
Angel Aranda
11 octobre 2023 |
Version 4.03
Woo 3.0 is great. Connection to smart watches.... Uhhmmm. Connection to Garmin Epix gen 2 is not working as it should. It connects and disconnects, range seems very short. Sometimes disconnects when jumping, missing the whole purpose of the app, see the jump height on the watch. Any other garmin users having similar issues?
Arnaud
26 août 2023 |
Version 2.93
Yesterday the app work as well, and it is magic. I don't how I can wait so many time to have it. BUT today despite connection OK, the jumps no appears on fenix 6x watch. Someone could tell me what to do ? thanks
Marcelo
14 août 2023 |
Version 2.93
I started having the same problem as Mark reported. It was working but now it say that there is a bug that needs to be fixed. The instructions to fix it are incomprehensible. Wondering whether to get back to my Apple Watch….
Mark
27 juin 2023 |
Version 2.93
I am having the same issue with my instinct 2 solar surf and Bluetooth connection to my woo. I have commented on the forum post as suggested and have even started a new post on the instinct 2 forum page. Can I ask if Woo have any updates on this issue or any news on when it may be resolved? I am a huge fan of woo but this issue is annoying and will certainly stop me purchasing a woo 4.0 until it has been resolved.
Réponse du développeur
28 juin 2023,
WOOSports
Thank you for helping us to increase visibility of the issue. As you saw, we created a Garmin firmware bug report and Garmin already acknowledged it. Unfortunately beyond that there is no way for us to communicate with Garmin - they do not accept any direct requests. Best we can do is monitor Beta firmware changes - the fix might come up there first.
Tom
2 juin 2023 |
Version 2.9
Yeah same problem here with the Garmin instinct 2 Solar surf edition.
Réponse du développeur
20 juin 2023,
WOOSports
On Instinct2 and Crossover watches the new 12.23 and 12.25 Garmin firmware broke the Bluetooth connection. We submitted a bug report and Garmin Acknowledged the issue. Please comment on it, so that Garmin hopefully prioritizes the fix development: https://forums.garmin.com/developer/connect-iq/i/bug-reports/bluetoothlowenergy-bug-in-the-latest-instinct-2-firmware
Vytautas
2 juin 2023 |
Version 2.9
After instinct 2s solar update v.12.23. woo does not connect to the watch. Woo is found, but stays in the loading phase. Any help here?
Réponse du développeur
20 juin 2023,
WOOSports
On Instinct2 and Crossover watches the new 12.23 and 12.25 Garmin firmware broke the Bluetooth connection. We submitted a bug report and Garmin Acknowledged the issue. Please comment on it, so that Garmin hopefully prioritizes the fix development: https://forums.garmin.com/developer/connect-iq/i/bug-reports/bluetoothlowenergy-bug-in-the-latest-instinct-2-firmware
Enzo Franceschinis
18 février 2023 |
Version 2.6
After the fixing of the latest issues here reported, about few days ago, and which I also experienced by myself, now i see both the woo and the garmin tracks downloaded in the woo app, but the app doesn't allow them to merge correspondently into one single gps+woo session.
Réponse du développeur
6 mars 2023,
WOOSports
That is an issue caused by Garmin updating the session name (removed WOO ID) without a notice to us. WOO team created a workaround - please update the WOO app on your phone. Please contact WOO support if you still have any issues merging sessions. Thank you.
Francesco Epifania
9 février 2023 |
Version 2.6
since the new update, the garmin sesh doesn't upload to the Woo app anymore
Daniel Spiess
8 février 2023 |
Version 2.6
Woo is not getting the gps info from Garmin. Session shows in Woo but no data. Data is showing correctly in Connect app and Strava too, just not in the Woo app. Woo or Garmin app problem?
Darren
22 janvier 2023 |
Version 2.6
There was an issue with the 2.5 update that conflicted with Garmin firmware on Fenix 7 but the developer worked hard and fast to fix the problem. Thanks so much!
David Keifer
18 janvier 2023 |
Version 2.5
Same issue for me and another guy I'm kiting with. 2 sessions lost. Please fix ASAP.
Martin Devoto
14 janvier 2023 |
Version 2.5
Same problem here: since last update, woo app will not record GPS!!! I did EVERYTHING, including resetting my watch to factory settings. I’m using a Fénix 7 sapphire solar. No GPS ready signal
Brusseau
7 janvier 2023 |
Version 2.5
I don’t understand, when I record my session on the woo app, I don’t have my jumps, just the GPS, but my Jumps are records in my Watch Fenix 6?
laensen
1 janvier 2023 |
Version 2.5
Hi, i'm using a forerunner 245 with my woo device since the app was released. Lately i feel like the app / the woo is missing more and more " regular" jumps, anyone else has that issue? apart from that great app! great fun! :)
Craig Campbell
4 décembre 2022 |
Version 2.4
Love the app. However where do we get a document to explain the 3 data screens and what each field is?