PassHolder

Developer Reply
February 22, 2023, PassHolder

Hi Dany, the codes are optimized to the resolution of your devices. It may be that on your phone you can display more data for codes like QR or PDF417 (which uses error correcting pixels adding more data) since you have more resolution. But that on the watch must be reduced to fit your pixel size. The encoding within the code is the same and the scanners should have no problems. (It just may take a little longer to detect the code as there is less data encoded, but it's a matter of a couple of seconds to keep the watch steady). Remember to visit https://pass-holder.com/support/ for any other questions.

Developer Reply
February 22, 2023, PassHolder

Hi tckkat, we are sorry to see you are facing problems. But do you have problems installing the app in you watch? Is that a problem of the PassHolder app or with the Connect IQ app? Anyways remember to visit https://pass-holder.com/support/ where we can give you our support.

Developer Reply
January 28, 2023, PassHolder

Hi Tonny, there should be no secret about the premium cost. When you click upgrade to premium, on the settings page. The Google Play payment platform should inform you at that first moment, before any payment, of the price in your currency, applying all local fees and taxes in your region. As they change dynamically around the world, we cannot advertise any price that does not match the actual price.

Developer Reply
August 16, 2022, PassHolder

Hello David, The PassHolder app for Garmin works properly, synchronizing automatically, and as all the configuration is set in the PassHolder Android app, there is no further need, for a configuration screen. For your comment, and error "Passholder app not running, we cannot but think that you have jumped too quickly to leave a bad review, without all the components installed, as it is clearly explained in this Garmin App page. A) you need to have PassHolder android, as showed in Requirements-Companion app. So please install that app. B) Add some passes to your PassHolder app in Android otherwise you have an empty list. C) visit https://pass-holder.com/support/ to solve any issues.

Developer Reply
August 16, 2022, PassHolder

To show a barcode you need to have your watch sync with the Android phone with the PassHolder app installed. Please visit https://pass-holder.com/support/ for further details.

Developer Reply
August 16, 2022, PassHolder

Hello Mauro, the apps works correctly however many EU countries, such as Italy, Spain or Portugal, issue QR with way to many information, thus the matrix is too big. Then when you try to use it in your watch it probably exceed the screen resolution, and loses information due to the hardware. Despite that the app works correctly, we would appreciate if you would reconsider your review.

Developer Reply
January 25, 2022, PassHolder

Hi Federico, we are glad to see that we have solved your request and to have users as positive as you! Despite your encouraging words, we will try to improve our time to update the app for new devices and releases ;).

Developer Reply
January 25, 2022, PassHolder

Hello Simona! We are delighted to have you as one of our users and that you find it useful! It gives us a lot of strength to keep on improving!

Developer Reply
January 25, 2022, PassHolder

Hi Regul! Once you reinstall, it resets all your configurations. Thus, as the app doesn't know your status, you should become Premium. Once you click on becoming Premium, Google will recognize you have already purchased the Premium, and PassHolder will grant your status again. In the future, remember we are at your service at pass-holder.com/support

Developer Reply
January 25, 2022, PassHolder

Hello Carlo. Unfortunately, we do not understand the actual situation you are facing. If you could contact us at https://www.pass-holder.com/support, we will be more than happy to help you

Developer Reply
January 25, 2022, PassHolder

Hello Diego, you can watch a tutorial in our Youtube channel: https://www.youtube.com/watch?v=wage0rm8W3g

Developer Reply
January 25, 2022, PassHolder

Hello Sergio. We are happy to see that you are pleased with the app. But to solve your problem with the Widget: Could you visit https://www.pass-holder.com/support, there we will be more than happy to help you.

Developer Reply
January 25, 2022, PassHolder

Hello Nicolas. Unfortunately, we do not understand the actual situation you are facing. If you could contact us at https://www.pass-holder.com/support, we will be more than happy to help you.

Developer Reply
October 5, 2021, PassHolder

Hello Davide, We are happy to see that you are eager to use our app on your iPhone. Unfortunately, we don't have an IOS app yet release as it is waiting for acceptance. In the meantime, it is only available for Android.

Developer Reply
September 26, 2021, PassHolder

Hi Catalin! We are happy to have you as one of our users! By your message, we understand that you have imported it from a PDF or an image. Unfortunately, phones do not have the computational capacity to understand full context text, and the limited Passbook format won't allow long text to be in the front fields. For that PassHolder, reorders the field to fit it as best, but you can always edit them in the edit page of the pass and place them in the correct position. Once you edit it, you can export it and save it on your device to use whenever needed.

Developer Reply
September 26, 2021, PassHolder

Hi J-No! PassHolder follows the Passbook standard that allows for QR, Aztec, PDF417, and Code128. (And many EAN can follow inside the 128 formats). Anyways, we take note of your request for other formats. Concerning the battery, it is a situation that we have taken very seriously, and Passholder uses the low possible battery. But synchronizing data with the phone (despite which data or app) is quite stressful for Garmin watches. We encourage you to check your watch's setup and see if any other app's usage is draining that battery. Moreover, as explained, repeatedly synchronizing the data may consume quite a battery; if you have been testing our app for the first time to see how it works, please use it for some time as you would typically do. You would see how the battery lasts as usual.