Bouquet

Developer Reply
July 6, 2021, VAW.BE

Hello, thank you for contacting me about this! I've also seen your email and we'll try to pinpoint the problem in there so we can solve this issue as soon as possible! Kind regards, Wim

Developer Reply
March 23, 2021, VAW.BE

Hello, thank you for your review! When you bought the bundle, you should’ve received a confirmation email, in this email, all the included clocks are listed. When you follow the links in that mail on your phone, the clocks will open in the ConnectIQ Store. Afterwards install the clock or app from the Store. Then just follow the payment flow, and on the page where you have to enter the new 5-digit code, choose for ‘unlock for free’ on the bottom of the page. If you lost that confirmation email, you can use https://k-pay.io/lookup to get a list of the clocks and apps you own. Please let me know if you need further assistance, I’m happy to help! You can contact me through my website (https://vaw.be/watch?brand=garmin) or with the 'contact developer' button.

Developer Reply
March 10, 2021, VAW.BE

Hi Sinead! Thanks for contacting me about this! I'm not sure what happened as I'm not able to reproduce it, but I pushed a new update right now. I hope it is solved in that version. Please use the Contact Developer button to let me know if the new version solved your issue or not. I'm happy debug this together with you. Also, after you updated the clock, please make sure to reboot both phone and watch. Kind regards, Wim

Developer Reply
January 17, 2021, VAW.BE

Dag Léonie! Kan je me vertellen wat er juist niet werkt? Wat zie je op je horloge? Ik zou je graag verder helpen, maar dit is wat weinig informatie om mee verder te kunnen. Kan je me contacteren via de 'contact developer' knop? Of stuur me een mailtje via mijn website: https://vaw.be/watch onderaan. Dan kunnen we samen even kijken wat er juist fout loopt en het probleem oplossen. Ik wens je alvast nog een fijne dag toe! Met vriendelijke groeten, Wim

Developer Reply
August 17, 2020, VAW.BE

こんにちは、「開発者に連絡する」フォームを使用して私に連絡してください。 購入にご満足いただけない場合は、その理由を正確にお知らせください。必要に応じて改善いたします。 払い戻しをご希望の場合はお知らせください。 よろしく、Wim

Developer Reply
July 8, 2020, VAW.BE

Entschuldigen Sie die Unannehmlichkeiten! Ich habe gerade ein Update mit einem Fix gepusht. Bitte lassen Sie mich wissen, ob das Problem durch Schreiben einer neuen Bewertung oder durch Kontaktaufnahme mit mir über das Formular "Kontaktentwickler" behoben wurde. Herzliche Grüße, Wim

Developer Reply
July 8, 2020, VAW.BE

So sorry for the inconvenience! I just pushed an update with a fix. Please let me know if it was solved by writing a new review or by contacting me via the 'contact developer' form. Kind regards, Wim

Developer Reply
June 24, 2020, VAW.BE

Thank you for your lovely feedback! About the unlocking process, there is not a lot I can do about I'm afraid. Garmin doesn't provide developers with a unique id per device, so I cannot know upon install of the user already has a license or not. Anyhow, whenever such a thing becomes available, I'll be the first to add it!

Developer Reply
June 23, 2020, VAW.BE

Dear, Thank you for your feedback! When you bought the bundle, you should’ve received a confirmation email, in this email, all the included clocks are listed. When you follow the links in that mail on your phone, the clocks will open in the ConnectIQ Store. Afterwards install the clock or app from the Store you want to use next. Then just follow the payment flow, and on the page where you have to enter the new 5-digit code, choose for ‘unlock for free’ on the bottom of the page. If you lost that confirmation email, you can use https://k-pay.io/lookup to get a list of the clocks and apps you own. Please let me know if you need more help with this, you can do this via the 'contact developer' functionality. Hope this makes you a bit more happy? :) Kind regards Wim

Developer Reply
May 30, 2020, VAW.BE

Dear Isabel, thank you for your feedback. In the top of description, I tried to make it clear that this clock is not free. When you follow the purchase flow, you'll indeed get some options to buy this clock in a bundle or alone (It is cheaper to buy the bundle than buying them all separately). And ofcourse, if you don't want to pay for it, I'm totally fine for that, you can just uninstall it like any other clock, there's nothing special or tricky about this one. Just select another watchface from your menu on your watch (long press screen voor vivoactive 3, voor other touchscreens: long press back button, for button-watches: long press the up button). If you need any more help with this, I'm happy to help. Please contact me and make sure to leave your email address in the message field, so I'll be able to reply to you.

Developer Reply
May 27, 2020, VAW.BE

Thank you for your feedback! I'll consider more customisation options. There is indeed an extra VAT cost on the purchase, but this is country dependent. I'll make it more clear in the description to avoid confusion. About the battery drain, it doesn't really for me on my Venu & Fenix6S, but I'll try to optimise where possible and see what I can do about it. Again, thank you for your feedback!

Developer Reply
May 15, 2020, VAW.BE

I’m sorry to hear that! Anyhow, you can always try it out by purchasing it. We have a 30-day refund policy; no questions asked. You’ll get everything back.

Developer Reply
May 11, 2020, VAW.BE

Thank you for your feedback! I appreciate that! I'll do everything I can to optimise the process of unlocking.

Developer Reply
May 4, 2020, VAW.BE

Would it help if I showed some real-life pictures on it on my watch? Or a video? You can reply me back by contacting me. I'm happy to help! Also, you can always ask for a refund. We have a 30-day refund policy, no questions asked!