February 5, 2021 | Version 3.3
I think the app as designed by Xert is very good and will support doing outdoor sessions very well if you have a power meter, although for indoors sessions ai find the mobile app version running on phone or iPad much better. I have two bugbears with the Connect IG version on my Edge 1030:
1. While in a workout the app takes complete control of my Edge meaning I cannot swipe to another screen - eg to check if BLTE is on etc or use the power button to lock the screen
2. After the workout all my sensors are disabled and so I have to go into every one and re-enable them ready for my next use of the Edge.
Conclusion: the integration of this well-designed app into the Garmin environment could do with some improvement.
February 5, 2021, Xert-BaronBiosystems
Hi Simon. Connect IQ apps are by design apps that take over the unit. It's not like an Android or iPhone where you can run multiple apps at the same time.
The issue with ending an app and have all the sensors disabled is an issue with the system firmware that we hope to see Garmin address in a future firmware release. The ConnectIQ system does not allow apps to enable or disable Garmin sensors you have configured.
January 19, 2021 | Version 3.3
This app crashes every now and then, very ugly interface, extraordinary bad handling. Just like the mobile app this is a very poor app but you have to use either the mobile app or this one to sync your trainer with Xert. This is real garbage.
January 19, 2021, Xert-BaronBiosystems
Hey Daniel. Reach out to [email protected] for help with this. Other ConnectIQ datafields can cause this to happen unfortunately. It's a problem with the underlying handling of background services that our app doesn't control unfortunately. There are solutions we can help you with though.
December 23, 2020 | Version 3.3
I installed the App on an Edge 1030 Plus. Couldn’t initiate the App, kept getting an Unknown Error when Authorising it. Contacted Support, they were very helpful, they advised to try logging in with WiFi disabled on the Edge. The App then logged in correctly. Haven’t tried using it yet, wanted to post the above for the benefit of others trying to get the App installed.
June 26, 2020 | Version 3.2
How come its not available for the Edge 1030 plus?
June 27, 2020, Xert-BaronBiosystems
Garmin is investigating. Hope to see the liisye resolved shortly.
June 26, 2020 | Version 3.2
Flawless for me on my 530. Indoors use. This a very high quality, feature packed app in par with the built in Garmin software. Beautiful, functional, useful, can even do powermatch and broadcast to the remote player! I can now free my phone and get rid of the ant+ dongles. Nice touch, it adds extra information on the fit file that goes to garmin connect. Excellent!
June 20, 2020 | Version 3.2
The player works a treat, although I always struggle to keep the power in the green zone while cycling outdoors, but hey I'm new to this.
The problem, however, is after using the workout player, the next time I turn on 530 to just use the normal built-in activities I find that all the sensors I have registered are disabled and I need to individually enable them all again. Not just power/speed/hrm, but all the others like lights.
Somewhat related, is Xert at looking to integrate with Garmins workout API to push workouts that way, rather than a dedicated app, or possibly making the workout player a field? At least for users that are using it outdoors and don't need it to control trainers.
May 2, 2020 | Version 3.1
Hi, I have installed version 3.1 on a Garmin Edge 820 and there are various issues.
1. Cannot access the app menu
2. Cannot exit the app once opened
3. App freezes when discarding an activity
Pairing with trainer is ok, but given the above issues the app is unsable.
Please help! Thank you
May 2, 2020, Xert-BaronBiosystems
Kindly send support requests to our support group: [email protected]
March 28, 2020 | Version 2.08
All is good and really improvig, however it does not save GPS data when doing workout outdoors. Garmin Edge 530
April 6, 2020, Xert-BaronBiosystems
You can enable GPS in the app!
March 7, 2020 | Version 2.08
I installed it and set as instructed, but when I went to discard workout, Edge 1030 froze on on this page and nothing else helped, than holding power button to perform hard reset. This happened 4 out 5 cases when. Set up for powermatch with pedals as instructed. I dont have any other installed apps and no datafield, that could cause conflict
March 4, 2020 | Version 2.08
Installed and signed up but after authentication and returning to device there is just a small error picture and so doesn't work, not sure what's going wrong.
March 5, 2020, Xert-BaronBiosystems
Hi Graham. You can try and disable wifi. There are known issues with Garmin devices. If that doesn't work, get help with our support team at [email protected]
January 6, 2020 | Version 2.08
Great app EXCEPT Evert other time I try to start the app on my Edge 1030 the app refuses to login. Most of the time it works after a reboot but sometimes it takes 10-15 minutes just to get going.
January 6, 2020, Xert-BaronBiosystems
The app relies on connectivity to the Xert server through your Garmin Connect Mobile interface. If the Garmin isn't connected to Garmin Connect Mobile, the app is not able to login. Ensure your Garmin is connected to Garmin Connect Mobile and your phone is connected to the Internet prior to starting the app. It will work 100% of the time if there is proper communication to the server.
January 2, 2020 | Version 2.08
Excellent, there is a learning curve in to it but it is wonderful app once you figure it out.
Mohammad Faisal Bin Abdul Ghani
November 11, 2019 | Version 2.08
October 31, 2019 | Version 2.08
Tengo continuas desconexiones con el teléfono desde mi edge 520 plus cuando quiero usar el remote player en el pc. He probado a reinstalar la aplicación y connect mobile pero sigue igual.
January 6, 2020, Xert-BaronBiosystems
You should remove all datafields (except for Xert datafields) on your Garmin since some interfere with running apps.
September 28, 2019 | Version 2.08
The Xert workout player is innovative software. There is a learning curve to the Xert approach to power metrics, so don't expect to use this software intuitively. Spend some time getting to know their system and you will find that this is great software.
August 26, 2019 | Version 2.08
Xert is adaptive. Just follow the Advisor whenever you want to workout. This app is great for indoor and outdoor rides. The premium monthly plan is 9.99 so... just cost you a few beers to try and you get the added benefits of weight loss.
July 25, 2019 | Version 2.08
Top! Just invest some time to figure out Xert.
July 2, 2019 | Version 2.08
...geht überhaupt nicht, lässt sich nicht synchronisieren,
immer dieser Ärger mit den unvollkommenen Apps :(
July 2, 2019, Xert-BaronBiosystems
It works perfectly when configured properly. Contact support and we can help you.
DONNAY Jean Francois
February 21, 2019 | Version 2.07
Well’really great, when Work , (1 Time by month )
February 21, 2019, Xert-BaronBiosystems
Hi Jean Francois. Contact support at email address [email protected] for help in using the software. It works every time when you follow the correct steps. Thank you.
DONNAY Jean Francois
January 29, 2019 | Version 2.05
Really great but....why so small characters? impossible to read on the bike.
What a pity :-(
December 28, 2018 | Version 2.05
Fantastic workout player on the Edge 1000. The XERT workouts have helped me improve my FTP by more than 20% last year. But the power button broke on my 1000 and I have switched to the Edge 1030. Unfortunately, some (apparently not all) of the Edge 1030 devices freeze/stall with the workout player, and mine is one of them. I have 3 bikes with 3 different power meters and the problem occurs with all 3. Developer is working with me to trouble shoot. My old 1000 still works great indoors and outside (I use a paper clip to turn it on/off) with the XERT workout player. There seems to be some connectivity issue between the 1030 and the IQ Connect servers. The player freezes after an elapsed time reaches any number that ends __9:59. It restarts with reconnecting, but you will miss the intervals changing when it is stalled. I will update when this is resolved. I am using Public Beta 6.46 firmware. Same thing happened with the official 6.30 firmware.
UPDATE: It turns out that using XERT workout player with Stanislav Bures' My Edge2 on the device causes the problem. Both data fields use Background Services, and maybe My Edge2 uses Background services even when it is only loaded and not just when it is running. Maybe Stanislav can fix that.
All is great in the universe of XERT, though I also like My Edge2.
December 10, 2018 | Version 2.05
I have edge 820, started the smart workout - "Hot blooded-2" and after few minutes it freezes the display. you can pause workout or select trainer menu, but in the main workout window all data some king stopped and did not change. i dont know what to do, tried reinstall app several times. :(
December 10, 2018, Xert-BaronBiosystems
If you're not using a power meter for powermatch, configure the trainer on the Garmin sensors menu. If the Garmin works with your trainer natively, it should also work without issue in the app.
October 24, 2018 | Version 2.05
Love the app. Used it with my Edge 1000 without any problems.
However, I switched to Edge 1030 and the app keeps freezing after a few minutes.
Same problem after re-starting the app or the unit and also after re-installing the app.
October 24, 2018, Xert-BaronBiosystems
Kindly send an email to our support group at [email protected] with some details (username, workout you are using) and we can help troubleshoot. Cheers.
September 3, 2018 | Version 2.03
Great info but Images and #'s are way too small for use while riding outside.
August 7, 2018 | Version 1.81
Trying this out, seems like it has a bug with the Edge 1030 at least where it doesn't save the GPS data when one is done. On the forums this was mentioned as a possibility, and I have now verified by doing a few attempts. This results in missing data on Xert, let alone connect/strava, etc. Still trying to track down more info on this.
August 20, 2018, Xert-BaronBiosystems
This has been determined to be a firmware issue that is being looked at by Garmin. We hope to see it addressed in a subsequent firmware release.